Terms of service

Terms of Service

Effective Date: 11/01/2024

Welcome to Big House BBQ! These Terms of Service ("Terms") govern your use of our website, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.


1. General Terms

1.1. Eligibility: By using our Services, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
1.2. Acceptance of Terms: Your use of our Services constitutes your agreement to these Terms. If you do not agree, please refrain from using our Services.


2. Product Availability and Orders

2.1. Availability: All products are subject to availability and may be limited in quantity. We reserve the right to modify or discontinue products at any time without notice.
2.2. Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including errors in product or pricing information or suspected fraudulent activity.


3. Payment and Pricing

3.1. Pricing: Prices are listed in USD and are subject to change without notice.
3.2. Payment Methods: We accept all major payment options. Payment must be made in full at the time of purchase.


4. Refund and Return Policy

All sales are final. Due to the perishable nature of our food products, we cannot accept returns or provide refunds. If you experience any issues with your order, please contact us at bbqbighouse@gmail.com within 48 hours, and we will work to resolve the issue.


5. Health and Safety Disclaimer

Our products are prepared in a facility that may handle allergens such as nuts, dairy, gluten, and soy. We are not responsible for adverse reactions to our products due to allergies or dietary restrictions.


6. Intellectual Property

All content on our website, including logos, images, text, and designs, is the property of Big House BBQ and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any of our content without prior written consent.


7. Limitation of Liability

Big House BBQ is not liable for any indirect, incidental, or consequential damages resulting from your use of our Services. Our total liability to you for any claims arising from your use of the Services shall not exceed the amount paid for the products in question.


8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.


9. Governing Law

These Terms are governed by the laws of the State ofOhio, without regard to its conflict of laws principles.


10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Big House BBQ
Email: bbqbighouse@gmail.com


Thank you for choosing Big House BBQ! We look forward to serving you.